FAQ

FAQ

Frequently Asked Questions

Reservations: Reservations can be made through our booking site.
Inquiries: For questions or inquiries, please feel free to reach us via official LINE.

Reservations & Pricing

Check-in is from 15:00; check-out is at 10:00 (strictly observed). If you arrive early, we can hold your luggage upon prior arrangement.

Yes, early check-in from 13:00 is available.
Fee: ¥3,300 per cottage (tax included).
Payment is settled on-site on the day of arrival.
*If you wish to use this service, please contact us in advance via official LINE.

Payment is generally made online in advance through the booking site. Cash payments are accepted only for on-site optional charges settled upon departure.

Cancellation fees: 30% from 5 days before, 50% from 3 days before, 80% from the day before, 100% on the day or no-show. Please refer to our Terms & Conditions for details.

Yes, a multi-night discount is available. Please note that peak seasons such as summer (July 18 – August 31) are excluded from this discount.

Dining & BBQ

Yes, you are welcome to bring your own food and beverages — there are no restrictions.

You are welcome to bring a BBQ grill, charcoal, grill grates, tongs, and similar items. However, gas stoves (including cassette-type burners) are strictly prohibited for safety reasons.

Each cottage has a covered porch area where you can BBQ, so light rain is no problem. If you are concerned about the weather, please use the indoor BBQ space.

Each cottage porch is equipped with built-in benches (tables are not provided). We also recommend our Irori (traditional hearth) Space — exclusively for guests, bookable in advance — which comes with a full table and chairs.

Yes, BBQ equipment rentals and on-site sales are available. Please choose whichever option suits your needs.

Rooms & Amenities

Dogs are permitted in the Stone Villa Dog-Friendly cottage only. A weight limit applies, and a health certificate (proof of rabies vaccination, etc.) is required. Please refer to our accommodation terms for details.

Yes, rest assured — bedding (futon), towels, and toothbrushes are provided for all guests, including children.

Facilities & Optional Add-ons

Yes, optional services such as the sauna can be added after your reservation is confirmed. Please note that sauna availability is limited to one unit at our facility and is allocated on a first-come, first-served basis. If you wish to use it, please contact us via official LINE as early as possible.

Reservation & Contact

Reservations & Inquiries

Experience the extraordinary nature of Hida.
Make your reservation through our booking site below.
For questions or inquiries, feel free to contact us via LINE.

* For availability checks, add-on options, and other inquiries, please contact us via LINE.

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